Host-Hero strictly prohibits any account hosted on our servers from containing certain types of material. These include, but are not limited to:
Adult Material
This includes all pornography, erotic images, or otherwise lewd or obscene content. The designation of “adult material” is left entirely to the discretion of Host-Hero.
Illegal Material or Activity
This includes any material considered illegal by the governing body e.g. commercial music, audio, video files, copyrighted material. Investment Sites (FOREX, E-Gold Exchange, Second Line/Linden Exchange, Ponzi, High-Yield Interest Programs (HYIP) or Related Sites, MLM/Pyramid Scheme). Sale of any controlled substance without prior proof of appropriate permit(s). Proxy Scripts/Anonymizers. Anonymous or Bulk SMS Gateways. Torrent application, tracker or client.
Warez
This includes pirated, nulled, hacking, ip spoofing, password cracking scripts or software.
Questionable Material
This includes any material, which is meant to harm, bash, offend, or pull down another group, be it political, religious, racial, sexual, or otherwise.
ICANN Registrant Rights and Responsibilities
Host-Hero strives to ensure the domain Registrants and Resellers need are always fulfilled. You can view this page to read the ICANN’s directions and policies on your rights and responsibilities as Registrant of domain.
UCE (Unsolicited Commerce Email) – SPAM Policy
Spamming is the sending of unsolicited e-mail, to persons the sender does not know or have prior consent to send the message to. We have a very strict spam protection policy. This also includes sending unsolicited advertisements to newsgroups, email addresses and/or generating a high volume of outgoing email. There are many ways that someone can hide their identity on the Internet, and we are aware of these ways, so be assured that your account would not be terminated until we are not fully sure that they have indeed abused our services. Sending mails through script should always be less than 500in an hour, consistant violation of this limit will result in account suspension. Also you should script your emails to be sent in intervals of at-least 7to 10 seconds apart so there is not undue load on the server. Any account found in violation of this will be cancelled immediately. Please report any instances of spamming to abuse@Host-Hero.com, with as much details as possible, by clearly identifying the source of the spam email account.
Disk Space Abuse
The space we provide for hosting should not be used as a storage medium for your files or data. At least 90% of your web pages must be ‘linked’ with files (GIF, JPEG, etc.) stored on Host-Hero servers. Website that are found to contain either/or no HTML documents, a large number of unlinked files are subject to files deletion or account cancelation.
Inode Limits
An inode is a data structure used to keep information about a file on your hosting account. The number of inodes indicates the number of files and folders you have. This includes everything on your account, emails, files, folders, anything you store on the server. If an account exceeds one hundred and fifty thousand (150,000) inodes it will be automatically removed from our courtesy backup system to avoid over-usage. The use of more than two hundred and fifty thousand (250,000) inodes on any shared or reseller account prevents user from writing data to disk, and if no action is taken to reduce the excessive use of inodes, your account may be suspended.
Account Resources Abuse
Continuous overuse of server resources may also result in account suspension / termination. Any account using 25% CPU / Memory resources for more than 60 seconds, resulting from the single or combined use of FTP, CGI Scripts, HTML or MySql resources will result in account suspension.
Technical Support Boundaries
Host-Hero provides technical support for you that encompasses within our area of expertise only. Such expertise includes assistance, installation, troubleshooting, and debugging, and any other hosting related issues. However, in under no circumstances is Host-Hero neither obligated to help you in providing assistance for any coding related issues, errors produced by any applications, unless our support team in its sole discretion is willing to do so.
Disclosure to Law Enforcement
Our acceptable usage policy specifically prohibits the use of our service for illegal activities. Therefore, Subscriber agrees that the Host-Hero can disclose any and all subscriber information including assigned IP numbers, account history, account use, etc. to any law enforcement agent who makes a written request without further consent or notification to the client. In addition Host-Hero shall have the right to terminate all service set forth.
Legal Threats & Non-professional Behavior
We at Host-Hero are here to help you and provide the best possible service. However any unreasonable threats, either personal or against Host-Hero will receive a warning for breach of these conditions. Personal abuse towards Host-Hero employees or legal threats against the company are viewed as extremely serious. Host-Hero reserves the right to refuse to do business with a person or company as a result and possibly terminate any accounts in question.
Changes to the Agreement or the Services
Host-Hero may modify, add, or delete portions of this Agreement at any time. If we have made significant changes to this Agreement, we will indicate it at the top of this Agreement with the date of the last revision and a link to previous terms for up to 30 days. Any revisions to this Agreement will become effective when posted unless otherwise specified. You agree to any modification to this Agreement by continuing to use the Services after the effective date of any such modification. Host-Hero reserves the right to modify, change, or discontinue any aspect of the Services at any time.
Backups and Data Loss
You use our services on your own sole risk. Host-Hero is not responsible for files, data residing on your account. YOU AGREE TO TAKE FULL RESPONSIBILITY FOR FILES AND DATA TRANSFERRED AND TO MAINTAIN ALL APPROPRIATE LOCAL BACKUPS OF FILES AND DATA STORED ON Host-Hero SERVERS.
Disclaimer of Warranty
HOST-HERO INTERNET SERVICE, INCLUDING WITHOUT LIMITATION, ALL PRODUCTS AND SERVICES AND ALL TEXT, GRAPHICS, LINKS ARE PROVIDED TO CLIENT ON AN ‘AS IS, AS AVAILABLE’ BASIS AND WITHOUT WARRANTY OF ANY KIND. NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THOSE OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE MADE WITH RESPECT TO HOST-HERO OR ANY INFORMATION OR SOFTWARE THEREIN.
Limitation of Liability
YOU RELEASE HOST-HERO.COM FROM ANY LIABILITY OR RESPONSIBILITY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGE SUFFERED BY YOU RELATED TO YOUR USE OF OR INABILITY TO USE HOST-HERO SERVICES INCLUDING, BUT NOT LIMITED TO, DAMAGE FROM LOSS OF DATA RESULTING FROM DELAYS, SERVICE INTERRUPTIONS, MISS-DELIVERIES, NON-DELIVERIES, OR DUE TO INADVERTENT RELEASE OR DISCLOSURE OF INFORMATION SENT BY YOU EVEN IF THE SAME IS CAUSED BY HOST-HERO’s OWN NEGLIGENCE.